{"xsrfToken":"cd3c99cb1d877d165e59e3c70bc174562f064c66_lout","branding":{"id":"2","key":"dipsd","name":"Data Innovation Program","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#fcfeff","headerLinkColor":"#292929","headerLinkHoverColor":"#183257","headerLinkHoverBGColor":"#183257","headerBadgeColor":"#183257"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/86797ec5-5561-4467-bd9b-6ecc249a161d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZDgxNzQwZC00NzBiLTRlOTgtOGUyNS05MjdlOWQzZjlkNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg2Nzk3ZWM1LTU1NjEtNDQ2Ny1iZDliLTZlY2MyNDlhMTYxZCI6WyJyZWFkIl19LCJleHAiOjE3NTA2NDEwMjEsIm5iZiI6MTc1MDY0MDQyMX0.064MCrkhRY9kwoXnON_-OASNQZ-562TW19bopYbb5kY&client=3d81740d-470b-4e98-8e25-927e9d3f9d78&mode=fit","logoId":"86797ec5-5561-4467-bd9b-6ecc249a161d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Data Services Client Hub","sharedPortalName":"The Data Services Client Hub","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Data Services Client Hub","sharedPortalName":"The Data Services Client Hub","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/109bb458-f715-40d0-a47b-e7123fcad644/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZDgxNzQwZC00NzBiLTRlOTgtOGUyNS05MjdlOWQzZjlkNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEwOWJiNDU4LWY3MTUtNDBkMC1hNDdiLWU3MTIzZmNhZDY0NCI6WyJyZWFkIl19LCJleHAiOjE3NTA2NDEwMjEsIm5iZiI6MTc1MDY0MDQyMX0.XJkBuRVL_OjaCzLD5dHgx6iIcaAZwUYQej0nVw4B8qc&client=3d81740d-470b-4e98-8e25-927e9d3f9d78&height=300&mode=fit","bannerMediaApiFileId":"109bb458-f715-40d0-a47b-e7123fcad644","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"dipsd","projectId":10010,"serviceDeskId":2,"name":"Data Innovation Program","description":"<p>Welcome! You can raise a request for the Data Innovation Program using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"325","name":"Access Outside Canada","descriptionHtml":"","callToAction":"Access Outside Canada","introHtml":"<p>Request access to the SAE while traveling outside Canada.</p>","icon":10487,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[17],"key":""},{"id":"259","name":"Collaborate on a Research Project","descriptionHtml":"","callToAction":"Collaborate on a Research Project","introHtml":"","icon":10499,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[19],"key":""},{"id":"295","name":"Data Access Feasibility and Cost Estimate Request","descriptionHtml":"","callToAction":"Data Access Feasibility and Cost Estimate Request","introHtml":"","icon":10484,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[19],"key":""},{"id":"192","name":"Data Access Request (DAR)","descriptionHtml":"","callToAction":"Data Access Request (DAR)","introHtml":"","icon":10501,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[19],"key":""},{"id":"37","name":"Data Access Request Amendment (DARA)","descriptionHtml":"","callToAction":"Data Access Request Amendment (DARA)","introHtml":"","icon":10501,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[17],"key":""},{"id":"75","name":"Data Request Rationale (DRR)","descriptionHtml":"","callToAction":"Data Request Rationale (DRR)","introHtml":"","icon":10501,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[19,17],"key":""},{"id":"64","name":"Dataset and Data Provider Update Request","descriptionHtml":"","callToAction":"Dataset and Data Provider Update Request","introHtml":"<p>Communicate changes to Data Provider contact information and/or approval process</p>","icon":10480,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[18],"key":""},{"id":"63","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"<p>Unsure of where to submit your question, comment or request? Submit it here.</p>","icon":10491,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[18,19,17],"key":""},{"id":"329","name":"PopData Technical Support","descriptionHtml":"","callToAction":"PopData Technical Support","introHtml":"<p>Support for installation, setup, or troubleshooting.</p>","icon":10608,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10608","groups":[17],"key":""},{"id":"39","name":"Pre-Publication Review","descriptionHtml":"","callToAction":"Pre-Publication Review","introHtml":"","icon":10501,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[17],"key":""},{"id":"40","name":"Privacy or Security Incident","descriptionHtml":"","callToAction":"Privacy or Security Incident","introHtml":"","icon":10508,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[18,17],"key":""},{"id":"326","name":"Project Data Import","descriptionHtml":"","callToAction":"Project Data Import","introHtml":"<p>Request to upload project-specific data into the Secure Analytics Environment (SAE).</p>","icon":10473,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10473","groups":[17],"key":""},{"id":"183","name":"Questions About a Dataset","descriptionHtml":"","callToAction":"Questions About a Dataset","introHtml":"","icon":10491,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[19,17],"key":""},{"id":"66","name":"Questions About the DI Program","descriptionHtml":"","callToAction":"Questions About the DI Program","introHtml":"","icon":10491,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[19],"key":""},{"id":"313","name":"Reopen a Closed Project","descriptionHtml":"","callToAction":"Reopen a Closed Project","introHtml":"","icon":10504,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[19],"key":""},{"id":"59","name":"Secure Analytics Environment (SAE)","descriptionHtml":"","callToAction":"Secure Analytics Environment (SAE)","introHtml":"","icon":10506,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[17],"key":""},{"id":"324","name":"Administration","descriptionHtml":"","callToAction":"Administration","introHtml":"","icon":10798,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10798","groups":[],"key":""},{"id":"58","name":"Data Innovation Program","descriptionHtml":"","callToAction":"Data Innovation Program","introHtml":"","icon":10503,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[],"key":""},{"id":"34","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"332","name":"New Project Request","descriptionHtml":"","callToAction":"New Project Request","introHtml":"","icon":10482,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[],"key":""},{"id":"323","name":"Ops Task","descriptionHtml":"","callToAction":"Ops Task","introHtml":"","icon":10797,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10797","groups":[],"key":""},{"id":"38","name":"Project Closure","descriptionHtml":"","callToAction":"Project Closure","introHtml":"","icon":10496,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[],"key":""},{"id":"315","name":"Project Team Member Onboarding","descriptionHtml":"","callToAction":"Project Team Member Onboarding","introHtml":"","icon":10605,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[],"key":""},{"id":"318","name":"Service Improvement","descriptionHtml":"","callToAction":"Service Improvement","introHtml":"","icon":10498,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"333","name":"Team Member Onboarding","descriptionHtml":"","callToAction":"Team Member Onboarding","introHtml":"","icon":10493,"iconUrl":"https://dpdd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10493","groups":[],"key":""}],"reqGroups":[{"id":19,"name":"Prospective Projects"},{"id":17,"name":"Active Projects"},{"id":18,"name":"Data Providers"}],"orderMapping":{"17":[37,325,183,75,326,59,329,39,40,63],"19":[192,295,259,75,66,183,313,63],"21":[75,63],"18":[64,40,63],"10":[40]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fd08bddc-6929-33e0-a459-efa91a8869da","appLinkName":"System Confluence","appLinkUrl":"https://dpdd.atlassian.net/wiki","spaceKey":"PS","spaceName":"Project Support","spaceUrl":"https://dpdd.atlassian.net/wiki/spaces/PS","isServer":false},"labels":[],"projectKey":"DIPSD","serviceDeskId":2,"kbLinkDomainURLs":["https://dpdd.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DIPSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZDgxNzQwZC00NzBiLTRlOTgtOGUyNS05MjdlOWQzZjlkNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA2NDE2MjEsIm5iZiI6MTc1MDY0MDQyMX0.rhYUKL08QtFu02GkXduthW1XXZsftT1uwExVY0k3xv8","targetCollection":"upload-project-10010","endpointUrl":"https://api.media.atlassian.com","clientId":"3d81740d-470b-4e98-8e25-927e9d3f9d78","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"c4eaf201-25e0-4019-b7d9-93eaca9fef19","name":"Project Support","categoryUrl":"https://dpdd.atlassian.net/servicedesk/customer/portal/2/topic/c4eaf201-25e0-4019-b7d9-93eaca9fef19","lastUpdated":"1737047134054","createdAt":"1734716439373"}]}},"sharedPortal":{"name":"The Data Services Client Hub","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://dpdd.atlassian.net/wiki","kbLinkDomainURLs":["https://dpdd.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}